FlexPoint vs Alternative Payments business models
FlexPoint offers the choice of interchange-plus pricing or flat-percentage for surcharging, plus flat-rate ACH processing.
- FlexPoint offers the choice of interchange-plus or flat 3.0% pricing for all credit cards, plus a $0.30 per transaction fee.
- Same-day ACH is included on all FlexPoint plans. You pay the same rate as standard ACH payments of $0.25-$1.00 per transaction, depending on the plan.
- Full-sync capabilities between ConnectWise and QuickBooks Online are included on Growth + Plus plans.
- Monthly processing volumes are included on all plans. There is no added fee for going beyond your plan.
- Credit card fees can be passed to the customer (surcharge) at a flat 3.0% fee. You can also split the surcharge with customers, or absorb credit card fees entirely.
- Alternative Payments offers a flat 2.9% fee for most credit cards and 3.5% for Amex, plus a $0.30 per transaction fee.
- Standard ACH payments are free with Alternative Payments, with a basic 3-day payout.
- Faster payments of next-day or 2-day payouts are available for $50-$200 per month as a tack-on to your monthly subscription.
- Sync capabilities between ConnectWise and QuickBooks online do not come included on any plan. It is available as a tack-on cost.
- Each subscription tier has a capped monthly processing volume. Additional monthly processing is available for +$250 for $50k in processing volume.
FlexPoint vs Alternative Payments software feature comparison
The bottom line
FlexPoint offers a more reliable platform, powered by unmatched service. We offer:
Platform reliability comes standard, with unmatched automation and reporting.
- When a payment fails, it automatically reverts back to unpaid in FlexPoint
- Reporting, like AR aging, that's consistent and reliable
- Intuitive UI so you can find what you need, when you need it
- Custom, native integrations for more reliable performance
- Continuously running AutoPay
- 98% SLA in-house support team
Basic AR automation with limitations around AutoPay, failed payments, and integrations.
- Notified of failed payments, but no auto-reverting in platform
- AutoPay runs once a day
- Relies on third-party for core integrations, including Business Central, Sage, and NetSuite, causing limitations
- Slow support with limited resolutions
The bottom line
FlexPoint offers an all-inclusive approach to subscriptions, such as:
Predictable, scalable plans with no surprises or penalties for growing.
- Inclusive monthly subscriptions
- Same-day ACH included on all plans
- ConnectWise & QBO sync included on Growth + Plus plans
- 3.0% for all credit cards, including Amex
- Free, no-cost data migrations to and from FlexPoint
Basic plans with the option for extras, at a price.
- Monthly basic subscriptions
- Next-day & two-day payouts costs extra (up to $200+ per month)
- ConnectWise & QBO sync costs extra
- Amex card accepted for 0.6% markup
- Data migrations available for $500+
- Additional processing volume available at $250 per $50k in processing
The bottom line
FlexPoint offers a deeper view into your billing and integration data, with capabilities including:
See exactly where your billing data flows, with integration logs and invoice lifecycle visibility.
- Reconciles payments & deposits automatically
- Full integration log with audit trail
- See exactly why data syncs failed and have the Support Agent help you resolve errors
- Reliably filter invoices, customers, notifications, and more
- Late payment follow-up handled within the same platform at your AR
Basic visibility into financial data, with manual reconciliation and limited data sync views.
- Manual deposit reconciliation
- No integration log or data visibility
- Limited view of sync failures
- Clunky filtering that can be unresponsive
- Late payments are handed off to a third-party with minimal visibility
The bottom line
FlexPoint offers a mature platform that scales with your business, including:
Trusted platform offering AR automation and AI agents focused on MSP business needs.
- Advanced AutoPay rules, including by invoice type and customer-level
- Customizable notifications, including open invoice statements and AutoPay reminders
- Suite of AI agents to autonomously handle accounts receivable and support tasks
- Built-in customer onboarding workflows with onboarding forms & sequences
Basic platform capabilities with limited focus on MSP-centric platform needs.
- All-or-nothing AutoPay rules with rigid limitations
- Limited notification types or unreliable notification automations
- Limited AI functionality that is heavily marketed vs used by customers
- Manual customer onboarding workflows
Looking to switch? Get your custom ROI analysis now.
FlexPoint vs Alternative Payments pricing & fees
Innovation that gets you paid faster
5x faster access to funds
Same-day ACH is included on all FlexPoint plans.
Cut DSO in half
AR Agents monitor your accounts and handle follow-up for you.
Eliminate duplicate work
FlexPoint automatically reconciles deposits, not just payments.
Where FlexPoint & Alternative Payments shine
Flat-rate plans that grow with your volume. No surprise upcharges as you scale.
Two-day and next-day payouts available for up to $200 extra per month. Full syncing between ConnectWise PSA & QBO is extra.
Same-day ACH and automated deposit reconciliation keep pace as your monthly processing volume climbs.
Pricing tiers add cost with every increase in volume, so growth gets expensive fast.
See every deposit, sync, and failed payment as it happens. Trust reports to give you accurate numbers when you need them most.
You're just looking for a way to collect credit cards and ACH, and don't need a full suite of automations.
Native, custom integrations and AI-powered AR Agents built to grow alongside your business.
Free ACH is a bigger priority for you than same-day settlement timelines.
Frequently asked questions
Does Alternative Payments offer same-day ACH?
No. Their fastest option is next-day funding, and it requires an add-on cost to their standard plan(s). Same-day isn't available at any tier.
Why Do MSPs Move Away From Alternative Payments?
MSPs often switch from Alternative Payments because they outgrow the platform’s capabilities.
As MSPs expand, these shortcomings result in slower collections and increased workload for their teams. Upgrading to an MSP-focused billing platform (such as FlexPoint) solves these pains by providing automation and features tailored to managed services.
What are the biggest differences between FlexPoint and Alternative Payments?
FlexPoint offers Same-day ACH at no extra cost, automated deposit reconciliation, AR agents, and a full sync between QuickBooks Online and ConnectWise PSA (on Growth + Plus plans).
Alternative Payments offers no ACH fees, but does charge extra for separate tools including Accounts Payable, next-day payouts, and sync between QBO and ConnectWise PSA.