FlexPoint is incredibly easy to work with; they support their product from end to end, and the platform is stable and reliable. It has every payment portal functionality that you need.”
Garrett Snelling
FlexPoint's Working Capital Solutions have been crucial in helping Loud & Clear expand its services to enterprise-level clients. The boost in our number of clients & annual revenue has been staggering.
Patrick Kemp
FlexPoint is incredibly easy to work with; they support their product from end to end, and the platform is stable and reliable. It has every payment portal functionality that you need.”
Garrett Snelling
FlexPoint's Working Capital Solutions have been crucial in helping Loud & Clear expand its services to enterprise-level clients. The boost in our number of clients & annual revenue has been staggering.
Patrick Kemp
Learn how this trusted IT service provider uses FlexPoint to enhance their client experience with streamlined and secure payments processing.
President and Founder of Limetree Labs
faster invoice processing times
boost in operational efficiency
of dollars saved in client retention
faster invoice processing times
boost in operational efficiency
of dollars saved in client retention
“From more secure invoicing to a highly intuitive platform, it’s hard to quantify the incredible peace of mind FlexPoint provides. It’s truly priceless.”
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Limetree Labs is a professional IT service provider with a longstanding history of delivering enterprise-level solutions to high-growth companies throughout the United States.
After securing a strong client base of high-growth companies, Limetree Labs' first priority was restructuring its entire organization. A key goal of this restructuring for President and Founder Bobby Lind was bringing on a Revenue Manager to handle invoicing and collections.
The only hurdle in his path to filling this role? Invoicing complexity. Each of Limetree Labs' clients, ranging from veterinary clinics to law firms, required distinctly structured invoices, which made processing them an incredibly difficult and time-consuming process.
Bobby knew popular revenue management solutions like QuickBooks weren't up to the task of making this process easier. Not only were these tools limited in their ability to process complex invoices, but they also relied on email-based payments processing, which was prone to phishing attacks. Even one data breach from a successful attack could destroy client trust and cost Limetree Labs millions in lost revenue and compensation.
During his search for a payments solution with both airtight security and a streamlined invoicing workflow, Bobby was referred to FlexPoint by a trusted contact. After a quick 15-minute demo, he knew he’d found the ideal solution to his problem.
"All of our clients handle payments differently, so we needed a flexible solution for invoicing and collections. We also needed a secure payment portal. No one should be paying invoices off of an email link because it leaves huge security vulnerabilities."
Like any major change in his invoicing process, Bobby anticipated some resistance to the new system. But once Limetree Labs’ clients saw FlexPoint’s intuitive design and vast self-serve functions, they were excited to make the switch. And with his new Revenue Manager on board, Bobby was also eager to get started.
With FlexPoint, Limetree Labs implemented a secure payments portal that enables clients to view, manage, and pay invoices autonomously. Plus, all payment history is saved directly in the portal, so clients are less dependent on Bobby’s team for administrative tasks like viewing past invoices. This functionality alone has been a major driver in keeping Limetree Labs’ clients happy and loyal to the provider.
FlexPoint’s customizable features, like AutoPay, invoice reminders, and secure payment options, also enable Bobby’s Revenue Manager to tailor billing to each client’s needs. Setting unique rules for each client means billing can run automatically, taking hours of administrative work off their plate. The best part? Implementing these customizations takes a fraction of the time it would have using an alternative payment automation solution.
Because FlexPoint keeps sensitive data safe, Bobby and his clients also have peace of mind during the invoicing process. A secure payments portal ensures that Limetree Labs can retain clients with specific payment requirements, maintain client trust, and avoid the devastating consequences of phishing and other security threats.
“FlexPoint is so thoughtfully built that it was an easy decision to move forward without even glancing at competitors. The platform hit the mark for Limetree Labs in every single category.”
With FlexPoint, Limetree Labs has put billing and invoicing on autopilot, empowering Bobby and his team to focus on what they do best: expanding their IT solutions to fit their client’s needs.
And take a look at those numbers:
“FlexPoint changed the game for us by bringing all of our complex billing operations under one roof. It was the perfect fit, and we're now poised for greater future growth with a trusted partner by our side.”
A single solution to help your business simplify billing. No long term contracts necessary.