Managing multiple client systems can be daunting for MSPs and IT business owners. When juggling client happiness, network monitoring, invoicing, and payments, it’s easy to feel overwhelmed. But what if there was a way to streamline these processes and eliminate manual inefficiencies? Enter the integration of FlexPoint and SuperOps, a game-changer for MSPs looking to transform their operations.

“Billing, invoicing, and payments are a challenge for MSPs of all sizes. By partnering with FlexPoint MSPs will now benefit from an integrated solution that saves time and money,” said Juan Fernandez, Channel Chief at SuperOps. “We’re excited to partner with FlexPoint to bring best in class solutions to our mutual partners and MSPs everywhere.”

Understanding the MSP Challenge

MSPs are tasked with managing diverse IT environments for multiple clients – and getting paid to do it. This includes everything from ticket management to sending invoice reminders. Yet, the tools available often fall short of providing a seamless experience, both for MSPs and their clients. Manual processes lead to errors, delays, and inefficiencies. The need for an integrated system has never been more apparent.

What is FlexPoint?

FlexPoint is an accounts receivable and payments automation platform designed specifically for MSPs. It automates the entire billing cycle, from invoicing and payments to collection and reconciliation. FlexPoint aims to simplify financial processes, allowing MSPs to focus on what they do best: serving their clients.

What is SuperOps?

SuperOps is an AI-powered unified PSA-RMM platform. It streamlines service delivery, asset management, network monitoring, IT documentation, and project management. By automating these functions, SuperOps helps MSPs enhance efficiency and service quality.  

The Power of Integration

When FlexPoint and SuperOps are integrated, the benefits are clear. Combining payments automation with service management creates a cohesive workflow, eliminating the need for manual steps. This integration is not just about connecting two platforms; it’s about improving how MSPs operate.

Benefits of Integrating FlexPoint & SuperOps

“Integrating FlexPoint into SuperOps is truly a game-changer for MSPs managing their operations,” says Victor Lopez, co-founder and CEO of FlexPoint. “By automating billing and service management, MSPs can cut down on administrative tasks and free up more resources for business growth. We're excited to partner with SuperOps, an emerging leader in the market.”

Integrating FlexPoint with SuperOps brings a range of benefits for MSPs:

Automate More, from Service Delivery and Billing

By integrating FlexPoint’s billing automation directly into SuperOps, MSPs can now eliminate manual processes across the entire customer lifecycle. From creating tickets and resolving issues to generating accurate invoices and processing payments, key operational and billing steps can be automated directly in your SuperOps dashboards. This significantly reduces the administrative burden on your team and minimizes the risk of human error.  

Seamless Workflow Synchronization

The integration ensures that your service delivery workflows and billing processes are tightly connected. As invoices are created in SuperOps, they are automatically synced to FlexPoint, which enables clients to easily manage and pay their invoices. No more chasing down billing details or dealing with disconnected systems—everything flows seamlessly between invoicing and financial operations.  

Improved Cash Flow and Timely Payments

FlexPoint’s AR and payments automation helps ensure that invoices are sent out on time, while automated payment reminders boost your cash flow. Plus, MSPs can offer clients a variety of flexible payment options — ACH, credit cards, digital wallets, and even financing — making it a breeze for them to pay on time and minimizing the hassle of collections.  

Better Client Experiences

By harnessing real-time data and automated processes, MSPs can boost their service delivery to clients. SuperOps makes it easy to track all client communications, simplifying the process and cutting through the confusion of those long email chains. FlexPoint's modern payment portals offer a centralized place for clients to view and manage invoices, building trust through transparency.

Getting Started

Current SuperOps users can integrate FlexPoint into their existing platform with ease, and new users can quickly adopt both platforms for a seamless, fully integrated experience. Once set up, MSPs will experience significant time savings, increased billing accuracy, and improved operational efficiency.  

Whether you’re looking to streamline your billing processes, improve service delivery, or enhance operational efficiency, this integration has you covered. Take your MSP to the next level with the power of automation and intelligent management.  

Learn more about how this integration can revolutionize your MSP and get started today!