All
FlexPoint is incredibly easy to work with; they support their product from end to end, and the platform is stable and reliable. It has every payment portal functionality that you need.”
Garrett Snelling
FlexPoint's Working Capital Solutions have been crucial in helping Loud & Clear expand its services to enterprise-level clients. The boost in our number of clients & annual revenue has been staggering.
Patrick Kemp
FlexPoint is incredibly easy to work with; they support their product from end to end, and the platform is stable and reliable. It has every payment portal functionality that you need.”
Garrett Snelling
FlexPoint's Working Capital Solutions have been crucial in helping Loud & Clear expand its services to enterprise-level clients. The boost in our number of clients & annual revenue has been staggering.
Patrick Kemp
Dega Systems
Learn how this leading provider of VoIP and IT services uses FlexPoint to streamline invoicing while delivering flexible financing to SMBs and nonprofits.
Hector Ortiz
Founder and CEO at Dega Systems
15%
reduction in monthly invoicing costs
36
hours saved annually on invoice management
10%
increase in autopay clients
15%
reduction in monthly invoicing costs
36
hours saved annually on invoice management
10%
increase in autopay clients
“Managing our finance function in-house was always an apprehension of mine. FlexPoint makes the process infinitely easier and more predictable; it’s a no-brainer.”
Hector Ortiz, Founder and CEO at Dega Systems
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About
Dega Systems is a leading managed service provider (MSP) with a 23-year track record of delivering essential IT solutions to nonprofits, creative agencies, and tech startups.
Challenge
Dega Systems needed a simplified payments platform that would support its continued growth
As an MSP founded to support small businesses and nonprofits, Dega Systems knows offering best-in-class IT services to clients with thin budgets is no easy task. Not only do these clients require flexible payment options, but they also rely heavily on customer service to resolve any questions or concerns regarding invoices.
As client demand for flexible payment options grew and fees continued to increase with QuickBooks, Founder and CEO Hector Ortiz knew it was time to make a change. He needed a payments platform that would:
- Facilitate in-house financing: Hector knew larger projects would often require financing and didn’t want his clients to undergo the lengthy process of trying to obtain a loan from an external entity.
- Simplify invoice management: One of QuickBooks’ biggest shortcomings (outside of its fees) was an entirely email-based invoicing process. Because Hector’s clients couldn’t access invoicing information on their end, his team was constantly inundated with requests for this information, reducing their bandwidth for other initiatives.
- Deliver continuous support: Having worked with several legacy payments platforms that were clunky, expensive, and lacked on-demand support when needed, Hector wasn’t only looking for a solution; he wanted a reliable partner.
During an industry event, Hector discovered FlexPoint, and after a quick meet-and-greet with our team, he couldn’t wait to get started.
“Nonprofits and SMBs are all about predictability. They hate to see large capital expenses, even if you educate them for years on why they’re necessary. FlexPoint helps us bolster those relationships with offerings that fit their needs.”
Solution
FlexPoint powers seamless invoicing and flexible financing all in one affordable platform
Hector knew he was in good hands when he saw how detailed the onboarding plan for FlexPoint was. With clearly defined milestones and dedicated support, Dega Systems was up and running in just two weeks — a stark contrast to the complicated implementations they had grappled with before.
The introduction of FlexPoint provided Hector’s team with a branded client-facing portal, enabling his customers to easily access past invoices without needing to chase down emails. This feature streamlined day-to-day operations by reducing time spent managing invoice inquiries. His clients were also able to use FlexPoint’s Cash Flow Automation capabilities to opt into AutoPay, a feature that 10% of Hector’s customers now use.
With billing headaches out of the way, Hector has been able to focus on growing his business. Flexible financing has been key to this effort. His nonprofit clients, who usually shudder at large capital expenses, can now work with FlexPoint to fund these projects over time. Now, he can win over clients who value affordability and empower them to access best-in-class IT solutions with confidence.
The best part? Dega Systems’ monthly fees with FlexPoint are a fraction of what Hector’s previous solution was charging.
“Having the ability to approach our clients with offers for large projects, knowing they can space out the expenses over the months, is a massive win. We have FlexPoint to thank for that.”
Results
Dega Systems locks in a predictable cash flow with 10% of customers using AutoPay
What started as a search for flexibility has evolved into a powerful partnership that has enhanced client satisfaction and streamlined operations. Hector and his team can now tackle large projects with ease while empowering nonprofits and SMBs to achieve their goals without financial strain.
And take a look at those numbers:
- 15% reduction in monthly invoicing costs
- 36 hours saved annually on invoice management
- 10% increase in autopay clients
“FlexPoint has given us the cash flow predictability we needed to make smart, timely decisions. It has been a game-changer for us.”
FlexPoint is Built for You
A single solution to help your business simplify billing. No long term contracts necessary.
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